CCI To Probe New Privacy Policy By WhatsApp

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Parth Dubey
Parth Dubey
I am Parth Dubey, currently an undergraduate. I have been working as a content writer for the past 6 months and have worked in various fields with many people and firms. I firmly believe that writing is not just about money making or attracting people, it's more about knowledge and information, along with feelings.

We have a news regarding WhatsApp here. The Competition Commission of India (CCI) has ordered its investigation arm to look into WhatsApp’s updated privacy policy and terms of service, based on a prima facie finding that the company’s “exploitative and exclusionary conduct” in the name of the policy update has violated competition law provisions.

According to the regulator, a specific and comprehensive investigation is needed to determine the full scope, scope, and effect of data sharing through users’ involuntary consent.

The Competition Commission of India’s investigation arm, the director general (DG), has been given 60 days to complete the investigation and submit a report.

More About Privacy Policy Of WhatsApp:

After considering media reports and the potential effect of the terms and policies on WhatsApp users and the market, the Commission took suo moto cognizance of the matter and issued the order against WhatsApp LLC and its parent company, Facebook Inc.

WhatsApp’s privacy policy and terms of service for customers have been revised, according to the fair trade regulator.

Competition Commission of India orders probe into WhatsApp's new privacy policy | Hindustan Times
Hindustan Times

It also stated that users would be required to approve the new terms and policies in their entirety, along with the terms governing the sharing of their data with other Facebook companies across all information categories.

“The Commission is of prima facie opinion that the ‘take-it-or-leave-it’ nature of privacy policy and terms of service of WhatsApp and the information sharing stipulations mentioned therein, merit a detailed investigation in view of the market position and market power enjoyed by WhatsApp,” it said.

According to WhatsApp’s proposals, the 2021 update will not increase the company’s ability to share data with Facebook, but it will provide users with more transparency about how WhatsApp collects, uses, and shares data.

The validity of such claims, however, will be reviewed by the DG during the investigation, according to CCI.

The Commission also stated that users, as owners of their personal data, have the right to know the extent, scope, and exact intent of WhatsApp’s exchange of such data with other Facebook subsidiaries.

“However, it appears from the Privacy Policy as well as Terms of Service (including the FAQs published by WhatsApp), that many of the information categories described therein are too broad, vague and unintelligible,” it said.

“The Commission is of the considered opinion that WhatsApp has prima facie contravened the provisions of Section 4 of the Act through its exploitative and exclusionary conduct, as detailed in this order, in the garb of policy update,” the regulator added, while directing the DG to conduct a detailed investigation into the matter.

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